The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
Treating Customers Fairly
Our business is committed to treating our customers fairly and ensuring our products and services are suitable for their needs. Treating Customers Fairly (TCF) is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our TCF policy statement.
What Products do we Offer?
We are a credit broker not a lender. We can introduce you to a limited number of finance providers who may be able to assist you with your requirements. We will only introduce you to these finance providers.
Other Finance Facilities
You may be able to obtain funding for your purchase from other providers and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.
What will you have to Pay to us for this Service?
You will not make any payment to us for processing a finance application or for introducing you to a finance provider. All charges that you will pay including, interest, documentation fees or rentals, where applicable, will be clearly shown on the finance agreement.
Commission Disclosure
We may receive a commission payment from the finance or hire provider if you decide to enter into an agreement with them.
The nature of this commission is as follows: either we receive a fixed fee commission per finance agreement, or we receive a commission based on a percentage of the total amount of finance taken by the customer. This will not affect the interest rate offered or the total amount repayable. Our service is completely free to our customers.
You can request for us to disclose the amount of any commission received.
Understanding our Products and Documents
If you have any health issues, difficulty in understanding information or there are any recent life events that could affect your ability to fully understand the information and documentation you are presented with or what your commitments are under the agreement, you should carefully consider the amount of time you require to review the documentation. You should also consider if it is advisable for you to have someone you know, help you make your decision. Please advise us accordingly if this is the case and we can then proceed with your requirements in the most appropriate way.
You should make sure you have sufficient time to assess the information given to ensure the funding option offered is suitable for you and meets your requirements. You should seek further explanations and ask questions if needed to fully understand the documents you are given.
Affordability
You should assess the monthly payments you are required to make throughout the agreement and ensure you are able to meet these obligations and other obligations you already have without suffering undue hardship. If you are aware of any future events that will affect your ability to meet these payments, you should ensure the provider is informed immediately.
Your credit rating could be adversely affected if you do not make payments when due which could make it harder or more expensive for you to access finance facilities in the future.
Who Regulates Us?
DAB CARS LTD is authorised and regulated by the Financial Conduct Authority; registration number 975084. DAB CARS LTD address is Unit 4, Phoenix House, 100 Brierley St, Bury, BL9 9HN.
You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
What to do if you have a Complaint
If you wish to register a complaint, you can contact us at:
In writing: Unit 4, Phoenix House, Bury, BL9 9HN
By Phone: 0161 762 1364
By email: info@dabcars.co.uk
If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. If you can’t resolve a complaint with us, you may be able to refer it to the Financial Ombudsman Service whose contact details are set out below:
In writing: The Financial Ombudsman Service, Exchange Tower, London E14 9SR
By telephone: 0800 0234567
By email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/
Confidentiality and Data Protection
Throughout the process of administering services for you we will need to collect personal information from you and pass this information to one or more third party organisations in order for them to supply any services you request. This may include passing this information to one or more potential lenders or credit brokers to enable them to make a credit decision. These lenders may use your information to conduct an affordability and credit worthiness assessment and will do so using the consent given by you.
This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us.
In cases where your initial application may be refused by the most suitable lender, your application may be referred to other lenders or credit brokers who may also share information with credit reference agencies in order to assess your application for finance.
Those lenders or credit brokers will not use your personal information to provide you with promotional or marketing material, unless you opt-in to receive this material directly with them.
A copy of our privacy policy, which details how your information will be processed and your rights, is freely available upon request. To request this information please contact us:
In writing: Unit 4, Phoenix House, Bury, BL9 9HN
By phone: 0161 762 1364
By email: info@dabcars.co.uk
Appendix: Finance Providers & Products Offered
The finance providers we predominantly work with are:
TBC
The finance products we offer are:
Hire Purchase (HP)
Ownership options
You have an option to own the vehicle at the end of the agreement.
You are the registered keeper, but the finance company remains the owner until the finance is paid in full.
In some circumstances, if you have problems with the vehicle, you may be able to refer these issues to the finance company.
Restrictions/potential extra costs
There are usually no mileage restrictions though you will need to check your agreement. Excess mileage charges will not apply. You cannot sell the vehicle until the finance has been paid off in full. You will need to service and insure the vehicle in line with the terms of the agreement.
Payment and equity
Flexible terms may allow you to finance the vehicle over a longer period than leasing and PCP. By increasing your deposit, you will lower the monthly payment. As the amount borrowed is paid off in equal instalments during the term of the agreement, it is more likely you will have a higher amount of equity than a PCP agreement for the same term. However, if you decide to sell the vehicle before the end of the agreement, you will have to pay the agreement in full (less an interest rebate) which will reduce the amount of equity you have in the vehicle and particularly in the early stages of the agreement could mean the vehicle is worth less than the amount of finance outstanding.
Customer Reviews
Bought my 2nd car off Nav. I can’t fault his service, knowledge on cars and the standard of preparation. Most importantly a genuine chap who’ll go... Read More
Mohsin Iqbal
Just got my new car from Dab Cars ,what can I say 10 out 10 for the service I received from Nav...would recommend them to my family and friends withou... Read More
Gary
The car I purchased from DAB cars was exactly what I wanted... until it developed some engine issues they couldn't have known about at the time of sal... Read More
Dan Kovacs
Nav was friendly and knowledgeable without being pushy. The car is clean and well prepared- and hopefully will prove reliable.... Read More
Will Oldham
Nav was friendly and knowledgeable without being pushy. The car is clean and well prepared- and hopefully will prove reliable.... Read More
Will Oldham
Thank you to Naz for a very friendly and genuine car buying experience with no pushy sales. I found the car online and went to have a look the followi... Read More
Rosie Guest
Thank you to Naz for a very friendly and genuine car buying experience with no pushy sales. I found the car online and went to have a look the followi... Read More
Rosie Guest
It was an absolute pleasure dealing with Nav. Very friendly, honest and helpful guy. Went extra mile to have a second key made for us. Bought a fantas... Read More
Saj Rashid
I had a wonderful experience purchasing my Lexus from them. Nav very helpful and knowledgeable in answering all of my questions. It was a smooth, quic... Read More
**
Raymond & glennis thanks Nav great service and a lovely car and would highly recommend... Read More
Gilbert Raymond Beadle
I’m absolutely satisfied with my car, Thank you very much for good service👌🏾... Read More
Omer Ahmed
Fantastic customer service, incredibly personable and easy to do a deal with. Genuinely cares about customer satisfaction. Easy transaction from start... Read More
Nicola Brassington
Absolutely amazing service very professional The car we purchased was exactly as described In the add The business owner was friendly over the phone o... Read More
Wayne Price
Very honest on the phone before viewing the car this was very refreshing! Nav is very friendly with a no pressure sales, and very efficient with the p... Read More
Alan Gillham
My son bought a lovely Lexus , the car is faultless, and the service provided was honest and professional. A recommended dealer.... Read More
Martin Bendel
Lovely service, the car is perfect, will be considering this dealership for my next car too. Thank you.... Read More
Heather Britton
Very Professional, the car was clean, and was sold as advertised. Everything was straight to the point and it was hassle-free. Would fully recommend i... Read More
Jack Douglas-bendel
Great experience with DAB Cars as a buyer. Spoke with Nav who was very upfront and knew his stuff. He offers a professional service and took care ever... Read More
Author Nixon
I can't thank Nav enough. Awesome service and an exceptional car. Well priced. I would highly recommend. Thanks again Nav!... Read More
Raja Ahmed
A warm welcome upon arrival, talked through the car with me and I’m very happy with my purchase and how it was handled... Read More
Alex Hughes
We had nothing but an amazing experience with Nav. He was a great guy and helped us out hugely, with such honesty. It was such an easy and relaxing pr... Read More
Myah Jethwa
Really amazing service. Nav is a great guy, very passionate about selling good cars, ensures that they are all professionally checked before giving to... Read More
Qasim Iqbal
Great service from start to finish, very honest and hospitable experience when buying my car, fast and efficient. Nav even went the extra mile of pick... Read More
Elliott Caine
Nav is fantastic. Really helpful, genuine fella, clearly knows his cars. Easy to find, brilliant car exactly as expected and was ready to drive away!!... Read More
Paul Eaves
Nav provided superb service. Great hospitality-from picking up us from the station to giving us snacks and drinks. He also ensured we were prepared be... Read More
Zia Tasdiq
Bought a Lexus IS300H, Naz provided amazing service, was flexible with timings and met us out of normal working hours, was very patient when we did a... Read More
Priti Roy
Dab Cars certainly lived up to all the other positive reviews here, thanks Nav for allowing me to buy a car that I know you really wanted to keep for... Read More
Matthew Struders
Excellent service, not pushy, very well mannered explain everything would recommend... Read More
Graham Dyer
He gave me good money back on my old car even though I forgot to mention a couple of things on it. Pleased with my new car and even more with the full... Read More
Garner Jones
I live in Northern Ireland. Spoke to Nav of Dab Car Ltd Bury. When speaking to him he allayed any fear I had. The car was keenly priced and Nav even o... Read More
Robbie Mccartan
I am very happy, both with my Toyota Yaris and the helpful, courteous service. The warranty arrived promptly and I had same day delivery which was a h... Read More
Jayne Flannery
Service was fantastic. Great experience buying a car. Reviewed and discussed everything from top to bottom. We were truly looked after. Bought the car... Read More
Kistiana Kokojana
Very happy with my purchase, Nav was great to deal with, not pushy, very polite. Highly recommended.... Read More
Michael Robinson
Absolutely “chuffed to bits” Nav did a first class job from start to finish. Because I purchased the car over the phone, when it came to the part... Read More
Caryl Etches
I purchased a lovely Mercedes A Class from Nav at DAB cars. He's an honest gentleman that you see is in the trade as a passion. Couldn't fault the car... Read More
Paul Jackson
Thank you Becky. It was a pleasure!! Hopefully we'll see you again in the near future for your next car. Nav... Read More
Rebecca Gavin
Hassle free, straight forward. Received the car quickly, great service, would definitely buy from dab cars again... Read More
Joe Mcdonough
I would recommend DAB CARS LTD to other customers. Nav was very open and honest from the outset regarding my part exchange for a Skoda Octavia. I've d... Read More
Sam Mcmahon
Excellent service from nav start to finish. Very friendly and quick with sorting the car for me. Run through all necessary details of the car and the... Read More
James Curley
Let me just say that if your looking for a quality vehicle with brilliant customer service look no further, Nav is a top guy no fuss, no pressure just... Read More
Wayne Jolley
5 star service from Nav pleasure to deal with , quick turnaround , definitely recommend! Liam Davies... Read More
Liam Davies
Nav was very gracious and helpful, enabling us to do a deal and complete the transaction in one session. Then when I had outstanding questions over th... Read More
Anonymous
Quality service and gorgeous new car! Very helpful and knowledgable, could answer all my questions! Car was as seen on the advert and the customer ser... Read More
Anonymous
Wonderful, unobtrusive service with no pressure to buy and incredibly helpful advices from Nav. The entire process of buying a car was easy and enjoya... Read More
BRANISLAV MAKSIN
Really happy with the car and service from Nav. Top guy who really isn't pushy and is so helpful. Sorted out any questions and ironed out any problems... Read More
RICHARD HUGHES
Purchased a lovely Range Rover from DAB CARS in England to export back to my home country (2500 miles away). The process couldn’t have been made eas... Read More
Jose Armondo
I flew up from Southampton to purchase a BMW 335d. Nav came to Manchester airport to pick me up and returned to the office to sort the paperwork. Car... Read More
Chris Lawes
Nav made me feel welcomed and answered all my queries honestly. Not like your typical pushy salesman. Definitely would recommend!... Read More
Kevin Taylor
I took my old car to Nav at DAB cars for a part exchange. He offered me good money for my car which was in fact the highest offer I had after visiting... Read More
Huma Waheed
I didn’t have the best credit rating in the world so I wasn’t expecting a good deal if anything. Surprisingly Nav sorted me out with a decent amou... Read More
Patrick Adorjan
Excellent service, friendly & cooperative staff. Showed the car in detail and allowed good length of test drive time .... Read More
John Livingston
Nav is Very helpful bloke answered all my questions honestly i had a small issue with the car which nav sorted very promptly and has gave me back some... Read More
Steven Soley
Contact Details
Unit 4Phoenix House
100 Brierley Street
Bury
Greater Manchester
BL9 9HN 01617 621364 07305 109839 info@dabcars.co.uk